For return or exchange goods:
Returning goods is free of charge and will be handled individually. Always call Customer Service on +46 (0) 702-65 14 82 or contact us by e-mail- firstname.lastname@example.org in order to exchange an item so we can reserve the new product for you. If you do not, you risk what you want to run out before we have time to register the change. Please have your customer number and order number ready when you call.
Fill out the return form that is in the package. On your return or exchange of goods, you pay return shipping and we will not refund the original shipping charges, only the price of goods. However, if there is a complaint because of damaged goods or that we have dispatched the wrong item we will reimburse you any shipping charges while we will refund what you spent for the goods.
In case customer haven´t not picked up the package, we charge 31€ for postage and handling charges.
By law, we must ask you to agree that we treat information about you. The information provided to us will only be used in the purpose that we at time to fulfill our obligations to you.
Please contact us if you have any futher questions!
+46 (0)702 65 14 82